Skip to main content

How the law of scarcity gets you the best deal


The book influence by Robert B. Cialdini, PH.D. has become an international bestseller. This book on persuasion explains why people say ‘yes’ and how to apply this knowledge. He discusses six common principles which he also calls mental short cuts as we rely on mental short cuts every time we are faced with a decision. He explains how to use these principles, how to become a skilled persuader and how to defend yourself from them.

In this post we will discuss the fourth principle –Scarcity – the rule of the few
When something becomes scarce then the opportunity or item becomes more valuable. Imagine you are having a face to face discussion with someone and suddenly your phone rings. You now have the choice to not answer the call and continue with the conversation or to interrupt the conversation and answer the call. If the caller is someone who is hard to get and this is your chance to speak to the caller then you will most likely interrupt the face to face conversation and pick up the phone. While the ongoing conversation might be interesting and engaging you might miss the call which could be your one of the very few opportunities to speak with the caller. Therefore, the chance of you picking up the call is greater than ignoring it. That is because potential losses, especially of scarce opportunities, play a large role in human motivation. This loss aversion suggests that the thought of losing something motivates a reaction more likely than the thought of gaining something of equal value.
Perceived scarcity of things decides over their assigned worth with the “limited-number” tactic putting this principle into use.
We are all subjected to this with slogans like ‘only 5 left at this price’ or ‘for a limited time only’. The aim of this tactic is of course to increase the value of something that is being sold.
This tactic influences human action. Perceived scarcity increases cognitive shortcuts. We judge the quality of something over its availability. If something is hard to obtain it is perceived to be better than something that is to be obtained more easily.
Secondly, when opportunities become less available, we feel that we lose control over the situation.  According to the reactance theory by Jack Brehm, whenever our freedom of choice is threatened, our desire to obtain something is bigger than before.

When you negotiate with someone make sure you always make something hard to obtain.  Never give something away easily as the other party won’t value it as much and will ask you for more. Always concede with reluctance even if it might be easy for you to give away.
Make the other party work hard for your concessions and they will value it and believe that they have gotten the best deal possible even though you got the better deal.


#influence #negotiationskills #negotiation 

Comments

Popular posts from this blog

Top 5 negotiation tactics that are used by buyers

When a buyer and a seller negotiate over a deal it is in the interest of each party to get the best deal possible. Here are the four most common tactics buyers use in a negotiation in order to get to the best deal possible. The Russian Front This is a tactic whereby the buyer presents the seller with only two options.   One is so terrible; it feels like being sent to the Russian Front which makes you agree to the other options. Compared to the first option the second option does not look that bad now. Don’t make the other party put you under pressure, don’t accept either option. Ask for an alternative or come up with a counter proposal. Good guy bad guy In this tactic you have one person making very high demands. This person is also often cold an unapproachable. The aim is to intimidate the selling party. The good guy on the other hand has a more reasonable approach and shows a willingness to concede and come to a deal. The purpose of this tactic is to set the ...

What is Black Friday and why it is not worth it if you are a great negotiator.

All last week was hyped up by ‘Black Friday’ Sales. But what is it and why do we have it in Australia and is it worth it? Black Friday originates from the US and is the Friday after Thanksgiving which is the fourth Friday in November. Thanksgiving is a public holiday in the US. In the 1950s people used the Friday as a sick day and went shopping to get a head start in their Christmas shopping. Eventually in the 1960s this day turned into another paid leave day or shall we say into a paid ‘shopping day’. It has become a made-up event to drive consumerism. Many believe the term ‘Black Friday’ is used for profit making; black numbers in the ledger books; but that is not entirely correct. While this is the meaning today it meant something totally different in the 50s and 60s.  According to Bonnie Taylor Blake, a researcher at the University of North California, the term originated in Philadelphia by the Philadelphia police as they saw the day as a terrible day. The city was...

The most common negotiation mistakes people make and how to avoid them

Negotiation is uncomfortable, it put us under pressure, and it is something most of us want to get over and done with as soon as possible. A negotiator who is not trained well is not able to think clearly under pressure and might make mistakes such as talking too much and sharing information that should have not been shared. Here are the 5 most common negotiation mistakes that people make; it is important to be aware of these and think of strategies overcome these mistakes and become a better negotiator. 1                 Being unprepared We are all time poor and rush to get things done. It is therefore even more important to set priorities and make time to prepare. When preparing you uncover important information and gain control and power. It is vital to understand what is important to the other party, how they will approach the negotiation and how they might react to your demands and proposals. It...