Negotiation strategies that make money

We live in highly uncertain times; social distancing and working from home is now the new normal. This also means more e-mails and more phone calls. In this post I want to share some tips on how you can nail your communication via email. Albert Mehrabian’s rule of 55-38-7 means that 55% of our communication is through our body language and facial expression, 38% comes from our tone of voice; how we say something; and only 7% comes from our words. This shows that it is even more important to carefully plan and write an email, making sure we get across what we want and how we want it. 1)      Be precise and concise and keep it short Have you ever received and email that has 3 paragraphs or more? Most people don’t read long emails to the end. In order to not lose their attention, bring your point across in a short and concise message. 2)      Make it easy to follow You want the receiver to read your email and remember the key points. Structure your email in a way so t