Negotiation strategies that make money

Most people think that they can’t negotiate when they are shopping online. They believe the advertised price is the expected price you pay. I just ordered a printer online and managed to get a 20% discount plus free shipping. It was not that difficult to obtain. All I did was talk to the customer service person via their chat and asked for the discount. Since you don’t negotiate face to face; you are removed from the other party hence it feels then easier to ask for more. The barrier to ask someone for a discount face to face seems higher than asking for a discount online. One advantage of negotiating online is that the online chat is monitored for quality control and training purposes which means that the person on the other side is generally very friendly. Of course, you need to be friendly and polite too, as this builds rapport and will get you to your goal. When I ordered my printer today, I said that I want to make the purchase today and asked what discount code she cou