When a buyer and a seller negotiate over a deal it is in the
interest of each party to get the best deal possible. Here are the four most
common tactics buyers use in a negotiation in order to get to the best deal possible.
The Russian Front
This is a tactic whereby the buyer presents the seller with
only two options. One is so terrible; it
feels like being sent to the Russian Front which makes you agree to the other
options. Compared to the first option the second option does not look that bad
now.
Don’t make the other party put you under pressure, don’t accept
either option. Ask for an alternative or come up with a counter proposal.
Good guy bad guy
In this tactic you have one person making very high demands.
This person is also often cold an unapproachable. The aim is to intimidate the selling
party. The good guy on the other hand has a more reasonable approach and shows
a willingness to concede and come to a deal.
The purpose of this tactic is to set the expectations high by
the bad guy and intimidate the other party.
Remember they are on the same team and playing a game to get
the best deal, hence the good guy is not on your side.
Just one more thing
Remember Columbo? He interviews the murder suspect and starts
to leave the room; you can see some relief in the face of the suspect and
suddenly Columbo turns around with “Just one more thing”.
This tactic is used at the end of the negotiation when you
are just about to agree to a deal. The other party then comes up with one more request
and because it is at the end of the negotiation and in particular if it has
taken a long time to get there the selling party is often inclined to agree to
the request in order to get the deal done.
If the request by the buyer is significant it can lead to overthrowing
the whole deal and commencing the negotiation again or in the extreme case it
can come to a deadlock.
The loss leader
The other party is trying to convince you this time they
should sell to you at a loss as there will be more volumes further down the track.
They sometimes also try to use their brand as a push, meaning that you can use their
brand to advertise to other clients that you do work with them.
The reality is, never sell under price, what they promise
might not come true and finally if they want your product then they will pay
for it.
#negotiationtactics #negotiationskills
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